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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ali Aguilar

Ali Aguilar

October 2, 2024

5  out of  5
rating by Ali Aguilar
"Loved working with Dave, always felt he had my best interest in mind. Friendly and responsive team all around."
We responded:
"Ali, we appreciate your continued trust in our office. We always strive to make insurance as easy and understandable as possible. As an office, we are always trying to get our clients the best rate/policy possible so thank you for the awesome review confirming we did that for you!! "
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lucile krasnow

September 30, 2024

5  out of  5
rating by lucile krasnow
"Dave and the staff were so helpful when i had a flat tire and needed roadside assistance. They helped find an excellent company to change the tire, they made the whole process so quick and easy. It’s the personal service that counts and they came through for me."
We responded:
"Lucile, we are so thrilled to hear about your amazing experience with our office/team. We try our hardest to help when we can and are happy we could help in your time of need. Thank you so much for the positive review and your continued trust in us! "
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RT Hon. Sir Almazbek

September 26, 2024

5  out of  5
rating by RT Hon. Sir Almazbek
"Very reliable office of State Farm!"
We responded:
"Thank you so much for the 5 STAR review! We are so happy we could help with your insurance needs. Thank you for trusting us! "
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Carole Lavine-McManus

September 23, 2024

5  out of  5
rating by Carole Lavine-McManus
"Dave Frereickson's Stae Farm insurance office is always there to help. Dave and his staff are there to fins the best rates and discounts foe their clients, It is a pleasure doing cusiness with people like thus."
We responded:
"Carole, thank you SO much for this wonderful review! We are thrilled to hear that you have had such positive experiences with our office and the staff here. We try out best to help the people who trust us enough to protect the things that are important to you, because we know insurance is not always the most fun to deal with. Thank you for your continued trust in us over the years! "
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Gina New

September 7, 2024

5  out of  5
rating by Gina New
"I have been a client here for many years, and I'm very pleased with the assistance I receive each time. Recently I needed to update the amount of coverage in my rental agreement, and Hattie outlined all of the details I requested and made sure the change was implemented right away. Definitely recommend this agency."
We responded:
"Gina - thank you so much for the awesome 5 STAR review! We are very proud of the team we have built over the years and are so thrilled to see you benefit from that. Thank you so much for your continued trust in our agency and team! "
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James Howard

September 7, 2024

5  out of  5
rating by James Howard
"Dave has been my insurance agent for almost 30 years. Dave and his team have been providing me with exceptional customer service and I would highly recommend them."
We responded:
"James, we appreciate you taking the time to post such a positive review! Thank you for trusting us for 30 years. Here's to another 30 years! "
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Derek McDonald

August 18, 2024

5  out of  5
rating by Derek McDonald
"Best customer service in town!! You won’t find a better team of people, especially QIANA TATE, she really went above and beyond. She saved me so much time and frustration. I highly recommend this agent if you are looking for insurance. It’s hard to find good customer service these days but you can find it here. Thanks everyone!"
We responded:
"Thanks, Derek! We are so happy we could help you out"
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Kaylee Barron

August 4, 2024

5  out of  5
rating by Kaylee Barron
"I needed insurance quickly and was hitting a wall with a number of other insurers. When I got in touch with Qiana things were approved, moved quickly, and I received timely help along the way. Was really grateful to come across them -- the positive reviews are truly earned!"
We responded:
"Kaylee, we are thrilled to hear we could help you out in your time of need. That is our goal! We appreciate you trusting us enough to help with your insurance needs. We are always here to help when we are able!"
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jacklyn santiago

July 8, 2024

5  out of  5
rating by jacklyn santiago
"Very helpful in a time of need. They tried to get me the best deal. I’m very grateful for the great customer service."
We responded:
"Thank you so much for taking the time to submit a review! We apperciate you so much!"
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Charles Zhou

July 4, 2024

5  out of  5
rating by Charles Zhou
"I’ve had a fantastic experience working with James. He is incredibly easy to work with and always prioritizes the best interests of his customers. His dedication and professionalism are evident in every interaction. I highly recommend James to anyone looking for a reliable and trustworthy insurance agent."
We responded:
"Thank you SO much for the positive review. James is an amazing part of this team, so we are excited to hear you had a good experience with him. Thank you for trusting us! "
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JUAN JOSE MEJIA SANCHEZ

June 25, 2024

5  out of  5
rating by JUAN JOSE MEJIA SANCHEZ
"Muy satisfecho con el servicio! Excelente persona y con gran capacidad para darte las mejores opciones . Recomendable al 100%."
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Jenna Trost

June 1, 2024

5  out of  5
rating by Jenna Trost
"The team is fantastic - responsive, professional, and respectful. They are always willing to answer questions and help. Grateful to have found an amazing team out here in Chicago!"
We responded:
"Thank you, Jenna for submitting this awesome review! Your trust in us doesn't go unnoticed, and we are so happy to help whenever you need! "
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Joel Ochoa

May 28, 2024

5  out of  5
rating by Joel Ochoa
"Expelente"
We responded:
"Thank you, Joel! We are here to help whenever you need"
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Jorge Garcia

May 22, 2024

5  out of  5
rating by Jorge Garcia
"james is the best"
We responded:
"Jorge, thank you so much for the review! James is a valuable part of our team, and we are ecstatic to hear he has helped you with your insurance needs. "
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Ruth Abramson

May 16, 2024

5  out of  5
rating by Ruth Abramson
"A level of customer service rarely found today. Both Dave and Hattie were extremely timely and professional in their follow-up. We were unable to secure a policy with our provider and they were able to give us coverage that met our needs. We are exceedingly appreciative of their services and highly recommend the business!"
We responded:
"Ruth, we appreciate you allowing us to assist when you needed it! We are always here whenever you need us. "
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Colin O'Connor

May 15, 2024

5  out of  5
rating by Colin O'Connor
"Hattie was wonderful over the phone and got my policy address switched over in under 10 minutes. Rarely have I found such good customer service!"
We responded:
"Thank you so much for taking the time to submit his review! We know Insurance can be a little daunting, so we are so happy to hear Hattie made that experience painless. We know your time is valuable! Thank you for trusting us! "
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adrian walton

May 15, 2024

5  out of  5
rating by adrian walton
"My wife, & I had the pleasure of getting our quotes for three cars along with our home owner’s insurance quoted By Ms. Qiana Tate. She was thorough with an overall sense of professionalism and making sure we were truly satisfied customers!"
We responded:
"Hey Adrian! We appreciate your kind words and are thrilled to hear you had a positive experience with Qiana. She is an AMAZING part of this team. If you need anything, we are here! "
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Jerry Welch

May 9, 2024

5  out of  5
rating by Jerry Welch
"My family has worked with Dave Frederickson for years. Anytime I contact the office I receive excellent service from whoever I speak too. This time, Hattie Evans helped me add a car to my policy. She provided me with a couple of options and we completed the transaction quickly. The service was excellent!"
We responded:
"Jerry, we appreciate your kind words! We are so happy with the team we have built over the years and are thrilled to hear you experienced the wonderful Customer Service we pride ourselves in personally. Thank you for continuing to trust us! "
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Dαɳieɭ ʃmiƚɦ

May 9, 2024

5  out of  5
rating by Dαɳieɭ ʃmiƚɦ
"I've been a client of Dave and his team for about 15 years. Every time I've considered going elsewhere I always end up coming back to this agency. The cost has always been competitive and when I've had claims they've always been available for help. Recently Hattie was super responsive and helpful when I was shopping for a new car. Would absolutely recommend."
We responded:
"Daniel, we are so appreciative of your positive review! Thank you so much for your continued trust in us over the past 15 years. Here's to 15 more! "
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RJS Weathersby

April 16, 2024

5  out of  5
rating by RJS Weathersby
"This is a great office. Dave is incredibly helpful and Hattie is equally helpful and fabulous. They both generously suffer through less then well thought out questions and give great answers born out of knowledge and intellect. The entire office is very can-do and seem to love what they do and do it well. They have been very informative, proactive and patient with questions asked and answered, but somehow we forgot we'd asked. If 6 stars were possible, they would get 7 from us! Thank you for reading and considering them. You can not go wrong with this outfit!! Big thank you the the team!"
We responded:
"Thank you so much for taking the time to submit this beautiful review or our office/team. We appreciate you continuing to trust us and allowing us to assist with all your insurance needs! "
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Leah Hile

April 12, 2024

5  out of  5
rating by Leah Hile
"Hattie was very quick and helpful solving an issue I had providing verification of insurance to the state. Finishing in a matter of 3 minutes of text. Dave Fredrickson is also a super agent and would highly recommend giving him a call if you’re exploring new insurance."
We responded:
"Leah, we appreciate the positive review! We are always here to help in whatever capacity we are able. Thank you for trusting us! "
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Carolyn O'Connell

April 1, 2024

5  out of  5
rating by Carolyn O'Connell
"For over 30 years, I have used State Farm Insurance for multiple autos, homeowners, renters and life insurance. The Dave Frederickson Office is one of State Farm's finest. The staff is accessible and always ready to answer any questions or provide services you might need. I have received exceptional service throughout my time doing business with State Farm and when accidents happen, they walk you through the process and are non-judgmental. I TRUST Dave Frederickson to provide insurance needs for my entire family. My go to people in the office are Dan Mitchell and Hattie Evans. I can count on them to have my best interest in mind always! I also love how they embrace the communities of Edgewater, Rogers Park, Andersonville, Loyola University and beyond and are always "like a good neighbor" supporting local community events and businesses."
We responded:
"Carolyn, thank you SO much for taking the time to share these kind words. The fact you have continued to trust us for over 30 years speaks volumes! We strive to be the BEST neighbors we can be, and love to be a part of and accessible to the surrounding neighborhoods. Thank you for allowing us to continue to help you with your insurance needs, and here's to 30 more! "
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Mike Maly

March 29, 2024

5  out of  5
rating by Mike Maly
"Great experience with Dave and his team! I am buying a new car and was able to get coverage for the new car and a plan for the old car. In particular, Hattie was the best. So, thoughtful, clear, and helpful."
We responded:
"Mike, thank you so much! We are so happy to have made this process as easy as possible for you. Thank you for trusting us! "
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Suthinai Pamonsuthi

March 22, 2024

5  out of  5
rating by Suthinai Pamonsuthi
"Highly recommended!!!! They are easy to deal with... The best I have ever dealt with."
We responded:
"Suthinai, thank you so much for this nice review! We are happy to assist and thank you for trusting us! "
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Ta M

March 21, 2024

5  out of  5
rating by Ta M
"This is for sure a five star outstanding business. Qiana Tate and Dave Frederickson are the most delightful, pleasant and professional at all times. I have benefited immensely from Qiana’s knowledge and accessibility. Qiana was always available to immediate respond to inquiries. Great job on handling claim department’s delays in a quick and professional manner. I could not be happier with her help."
We responded:
"Thank you SO much for this positive review! We know these situations are very tough to navigate, so we are extremely happy to hear we could assist you throughout all of this and get that finalized for you. We appreciate your patience, and trusting us! "