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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Sherman

April 23, 2026

5  out of  5
rating by Brittany Sherman
"Jay Hulburt is professional and goes above and beyond to assist their policyholders."
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Barry Lee

April 23, 2026

1  out of  5
rating by Barry Lee
"Extremely poor and inattentive customer service from Mr. Fredrickson himself."
We responded:
"Mr. Lee Since your policies are with a different agent, I have no access to any of your information. Only your own personal agent’s office can see your account to assist you. I graciously offered to have your agent contact you directly, but you terminated our call. I’m sorry that you feel that you received poor and inattentive service, sir. I will always do everything in my power to help the customer of a fellow agent."
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Patricia Biegelmann

April 23, 2026

5  out of  5
rating by Patricia Biegelmann
"David, and his staff are always available to help answer any questions I have! They are very friendly, warm, easy to talk too! I would highly recommend their office for all your insurance needs!!!"
We responded:
"thank you for the amazing review! We’re so glad you’ve felt supported and that we’ve been available whenever you have questions. It means a lot to hear that our staff is friendly, warm, and easy to talk to. We truly appreciate your recommendation and are here to help with all your insurance needs anytime!"
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Carolina Araujo

April 12, 2026

5  out of  5
rating by Carolina Araujo
"Excelente comunicación y atención. Estoy satisfecha con la información aportar por el Sr Jame. Y por aclarar todas mi dudes a la hora hora de elegir una póliza para autos y de gastos finals Gracias"
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lizbeth Mejia Chavez

April 12, 2026

5  out of  5
rating by lizbeth Mejia Chavez
"James was very helpful and set us up with a great plan"
We responded:
"Thank you so much!! We always try to get you the BEST to find all areas we can cover you and assist with insurance wise, so we appreciate you taking the time to give James a shout out! "
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Anish Shah

April 9, 2026

5  out of  5
rating by Anish Shah
"My family and I have been with Dave and his State Farm Insurance Agency for over 5 years. They are always responsive, proactive, and always quick to address any of our needs. Would definitely recommend them to anyone looking to get personal or rental insurance in the Chicago Area."
We responded:
"That means a lot—thank you for sharing your experience. We’re truly grateful that you and your family have been with Dave and our State Farm team for over 5 years. We’re especially happy to hear that you’ve felt our responsiveness, that we’ve been proactive, and that we’re always able to quickly help when a need comes up. Thanks again for the recommendation to anyone looking for personal or rental insurance in the Chicago area—we’d love the chance to help others the way we’ve been able to help you."
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Luke Kinney

April 8, 2026

5  out of  5
rating by Luke Kinney
"Great team! Hattie saved me money on auto and condo and increased my coverage! Highly recommend."
We responded:
"Luke, we appreciate you taking the time to give us such a wonderful review! We are always here to make sure you are protected, and if we can do that AND save you money it's always a WIN in our book! We appreciate you trusting us! "
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Alexa Wong

March 31, 2026

5  out of  5
rating by Alexa Wong
"Qiana was super helpful and getting a policy with statefarm was super easy! ——— March 2026 I recently relocated had car troubles out of state and Jay went above and beyond to help me. What a gem of an agent!!"
We responded:
"Alexa, we appreciate the positive words and are SO happy we could help"
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Rhonda Kokot

March 30, 2026

5  out of  5
rating by Rhonda Kokot
"Andrea has been a joy to work with. She's been able to answer all of my questions pertaining to my home, auto and PUP policies and has quickly and thoroughly answered my questions and supported our needs. Thank you! Great job!"
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Gina

March 28, 2026

5  out of  5
rating by Gina
"I have been a client for years with Dave Frederickson and have been very happy with all of the services provided. Recently I needed help getting a new renter's insurance policy and Andrea was very helpful in getting everything setup for me. I appreciate everything they have done for me!"
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Abby Herstich

March 28, 2026

5  out of  5
rating by Abby Herstich
"I've been with Dave Frederickson for almost 20 years. His agency has supported me through all kinds of events with ease. This week someone smashed my sunroof window so I called and Jay helped me get a replacement before the storms came! Not only was the service fast, Jay knew how busy I was, so he arranged everything on my behalf. It was seemless. I really appreciate the accommodations they made to make my life easier! Thank you Jay!"
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Kevin Murphy

March 18, 2026

5  out of  5
rating by Kevin Murphy
"I was very surprised with how easy it was to get my first homeowners insurance policy. James Lopez was very professional, knowledgeable, and helpful during my call!"
We responded:
"Thank you for sharing your experience! It’s great to hear that getting your first homeowners insurance policy was such a smooth and straightforward process, which is everything we hope for! Having a professional like James Lopez to guide you clearly makes all the difference. If you ever have questions or need further assistance, you’re in excellent hands!"
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Samantha De La Garza

March 10, 2026

5  out of  5
rating by Samantha De La Garza
"Had such a great experience thanks to Hattie, she was so kind and patient throughout the process. Her communication was excellent and she made everything so easy to understand. Highly recommend her!"
We responded:
"Thank you so much for the awesome shoutout! 🌟 Hattie’s kindness and patience are truly next-level — she’s basically a communication wizard 🧙‍♀️✨. We’re thrilled she made everything a breeze for you. Your recommendation just made our day! 😊🙌"
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MikeL

March 4, 2026

5  out of  5
rating by MikeL
"Dave is the best! Extremely pleasant and helpful. Best working relationship I've ever experienced with insurance agents. Give this man (and his staff) a raise."
We responded:
"Thanks a ton for the shout-out! Dave and the crew are blushing over here. We’ll definitely put in a good word for that raise — maybe even throw in some extra coffee! Glad you’re loving the best insurance squad around! "
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Lawrence Stuckert

February 27, 2026

5  out of  5
rating by Lawrence Stuckert
"Everyone in the office, especially Hattie was always courteous and professional. I totally recommend this office for any of your insurance needs."
We responded:
"Thank you so much for your kind words! We're glad to hear that Hattie and the team provided you with excellent service. We truly appreciate your recommendation and your trust over the years! Best of luck to you in your next chapter!"
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Gary Honda

February 25, 2026

5  out of  5
rating by Gary Honda
"Over many years, Dave Frederickson, Sate Farm insurance, has provided me home and auto Insurance along with dedicated, thoughtful and above and beyond service. The attention that Dave and his agency staff have always given me complements the value of State Farm products."
We responded:
"Thank you so much for sharing your positive experience with TeamFred! It’s wonderful to hear that the team here have consistently provided you with dedicated, thoughtful, and above-and-beyond service. We know that attention to detail and commitment truly make all the difference, so it is WODNERFUL to know that it complements the value of State Farm’s products that we offer. Your trust and loyalty over the years are greatly appreciated!"
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Laurie Rosenfield

February 20, 2026

5  out of  5
rating by Laurie Rosenfield
"The agency always remembers me. Very professional. Very friendly. Prompt service."
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Cara Horan

February 18, 2026

5  out of  5
rating by Cara Horan
"I was connected to work with Kristen Diaz and I immediately understood why. Kristen is very efficient and patient and ensured I was getting the best deal. Definitely recommend."
We responded:
"Cara, thank you so much for allowing Kristen to assist and trusting her through the process! Her kind and patience nature have definitely been an asset to the team, and the insured we help at the office! "
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Sarah G

February 18, 2026

5  out of  5
rating by Sarah G
"James Lopez was very helpful with solving some questions regarding my condo and auto policies. He followed up quickly with my mortgage lender and auto loan company, and kept me updated with each step."
We responded:
"Sarah, thank you so much for taking the time to submit such a positive review! We pride ourselves in standing by our insured through the WHOLE process. YOU are valued and we appreciate your trust in TeamFred! "
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Eunice Garcia

February 17, 2026

5  out of  5
rating by Eunice Garcia
"James explain every detail and answer any questions you have, great service!"
We responded:
"Eunice, this is such a kind review! James is AWESOME and we are thrilled to hear you were able to have such a positive experience with him. Thank you!"
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Ryan Lahurd

February 9, 2026

5  out of  5
rating by Ryan Lahurd
"We've been clients of the Frederickson Agency since we moved to Chicago 20 years ago. Everyone on the staff is very helpful and solicitous. When we had a problem with the national office regarding a claim, Dave was right on it and got things fixed. The staff quickly responds to any question or concern. We have our homeowner's, car, and liability policies with the agency and highly recommend it."
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Miguel

February 5, 2026

5  out of  5
rating by Miguel
"Super satisfied with James L. After dealing with a broken window and a stolen airbag, I was stressed and unsure about the process — but James made everything incredibly easy and seamless from start to finish. He was professional, responsive, and genuinely accommodating, taking the time to explain every step and making sure my needs were fully taken care of. What could have been a frustrating situation turned into a smooth, stress-free experience thanks to his help. If you’re looking for an agent who truly goes above and beyond, James is the one. Highly recommend! Thank you James and team!"
We responded:
"Miguel, thank you so much for the shout out! We know claims can be a VERY difficult situation to navigate, so we are always willing to help as much as we are able and allowed. We appreciate you and your continued trust in our office! "
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Dulce Delgado

February 1, 2026

5  out of  5
rating by Dulce Delgado
"Kristen was quick, kind, and offered all the information I needed to switch over my car insurance and bundle it with my existing home insurance. This team has been consistent in supporting me over the past 5 years and would recommend!"
We responded:
"Dulce, thank you so much for the kind words! We are so happy you could trust us enough to switch your policies to us to service! We are always here to help"
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Jacinth D Gregory

January 29, 2026

5  out of  5
rating by Jacinth D Gregory
"The Staff at Dave Fredrickson,is truly amazing! Very professional, courteous and very informative! It was a pleasure doing business with them over the years! Keep up the good work!"
We responded:
"Thank you so much for your wonderful feedback! We are so proud of the team we have built over the years. It makes us smile ear to ear to hear that you were able to experience a professional, courteous, and informative relationship with our interactions throughout the years. It’s been a pleasure serving you, and we appreciate your encouraging words— we’ll definitely keep up the good work!"
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Blanca Salgado

January 29, 2026

5  out of  5
rating by Blanca Salgado
"El senor james es muy amable y te ayuda en lo que necesitas.!👍"